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About Privacy Policy

プライバシーマーク27000149(02)In May 2016, we received the Privacy Mark certification from the Japan Information Processing Development Association as a company that satisfies the requirements (JIS Q 15001) of the Compliance Program for Personal Information Protection.

Privacy Policy

As a company that sells medical devices and welfare equipment and supplies, Caremax Corporation has many opportunities to come into contact with personal information and confidential information, and it is we's social responsibility to appropriately handle such information. With regard to the protection of personal information that can identify an individual, We hereby declare that the following matters shall be set forth, implemented, and maintained.


  1. When acquiring personal information, the purpose of use shall be specified as much as possible, and personal information shall be acquired to the extent necessary for the achievement of the purpose.
  2. Personal information shall be used within the scope of the purpose of use. In addition, we will establish and implement procedures to take necessary measures in order not to use them for other purposes.
  3. Personal information shall be appropriately acquired, used and provided for business operations.
  4. The Company shall manage personal information in an accurate and up-to-date manner to the extent necessary in accordance with the purpose of use, and shall take reasonable safety measures against leakage, loss or damage of personal information, and shall endeavor to prevent and correct such information.
  5. In the case of outsourcing the processing of personal information, the Company shall make it obligatory by contract and implement appropriate management so as not to leak or provide it to a third party.
  6. If you are asked to disclose personal information, we will promptly respond to the request by contacting the we's inquiry desk.
  7. If you refuse to use or provide personal information to a third party, you will respond to this by contacting the we's inquiry desk.
  8. Complaints and consultations regarding personal data are handled by contacting the we's contact point.
  9. We will comply with applicable laws, regulations, national guidelines, and other norms concerning personal information.
  10. We have established a personal information protection management system, which is reviewed regularly and continuously improved.

Date of enactment : April 24, 2015
Revision date : February 15, 2018
Caremax Corporation
Representative Director Takashi Kuwana

Inquiries, complaints, and inquiries regarding personal information shall be handled by the following contact points.

■ Consultation desk for personal information protection
Person in charge: Personal information protection manager
Address: 2-6-9, kamimachi, Kochi-city, Kochi 780-0901
TEL: +81 88 820 6087
FAX: +81 88 820 6070
Mail:privacy@caremax.co.jp

About the handling of personal information

1. About purpose of using personal information

  • (1)Caremax Corporation handles personal information entrusted through its business activities within the scope necessary to achieve the following purposes of use.
  • (2)Purpose of using personal information to be disclosed
Personal information name purpose of use
Personal information about customers For delivery goods and contact to customers etc.
Personal information of the person who contacted us For the purpose of responding to inquiries
Personal information of recruit applicants For the purpose of employment selection and contact etc.
Personal information on employees For work such as duty management, personnel salary, benefits welfare, social insurance etc
Personal information on PMS For PMS management work
  • (3)Purpose of Utilization of Personal Information acquired by means other than a document directly
Personal information name purpose of use
Personal information received from dealers For delivery goods and contact to customers etc.

2.About disclosure of personal information, complaints, consultation

In the event of a request for disclosure, etc. (notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, or suspension of provision to a third party) by the person in question, or in the event of a complaint or inquiry relating to the handling of personal information held by the we, the Company shall promptly respond to such request. For specific procedures for disclosure (request recipient, application form, identity confirmation, etc.), please contact the following Consultation Desk for Personal Information Protection.

Inquiries, complaints, and inquiries regarding personal information shall be handled by the following contact points.

■ Consultation desk for personal information protection
Person in charge: Personal information protection manager
Address: 2-6-9, kamimachi, Kochi-city, Kochi 780-0901
TEL: +81 88 820 6087
FAX: +81 88 820 6070
Mail:privacy@caremax.co.jp